PCI Compliance Questionnaire

Login to the ControlScan website: Please note: When logging in, please use Chrome, Firefox, Edge, or Safari as the web browser** If you are using Internet Explorer the pages may not load properly.
Enter username and password: You should have received an email with your login (usually the email address provided on your merchant application) with a link to set your password and security questions. If you need assistance logging in please contact us at 757-941-1335.
Once you are logged in click on the red box labeled “Start Questionnaire”
The SAQ will launch the introduction page – click next in the right-hand corner
Verify the information
Make any necessary corrections
Click Next
Answer the following question as it applies to your business and select Next
Select your business type from the list (multiple selections can be made as applicable) and select Next
Answer the following question and select Next
Select the processing method(s) that applies to your business and click Next
Answer the Eligibility question(s) and click Next
Your questionnaire will be assembled and you may continue to answer the remaining questions
The status bar will tell you how many questions you have based on the processing method you selected and update the % as you move through the questionnaire
The final page of the SAQ will display “SAQ Attestation” Sign your name and select the check box and then click Attest
If your processing method requires an internet connection – over Ethernet or Wi-Fi a scan may be required
Follow the prompts to set up your first scan by selecting the Go to Scan link
From this page select the Add Scan Targets link
Enter your IP Address displayed and select save
Once saved select the link to “Schedule Scan”
Select the best time to complete your scan and select schedule
The scan will begin at the scheduled time
Once the scan has completed please log back in to view the results
You may be required to attest to the results by provided a brief explanation or simply signing your name
If you receive a failed scan the results will provide an explanation of what caused the scan to fail
Failures can be the result of being blocked by a firewall, open ports on your wireless router or your router may require a patch or update. If you receive a failed result and are not sure what to do next, please contact us at 757-941-1335 or Secure Edge at 1-800-370-9180 for assistance.