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Michelle Brown is the Direct Acquiring Program Manager for Chesapeake Bank’s Payments Division, Chesapeake Payment Systems (CPS), where she oversees the Direct Merchant Portfolio. She’s passionate about taking on new challenges, developing relationships, and supporting customer’s needs. She utilizes professional insight along with an attention-to-detail to implement customer solutions. It is her objective for all customers to know that knowledgeable, friendly, supportive people are what will be experienced when partnering with CPS for their merchant account.
“I totally believe that focusing on the customer instead of the competition, going the extra mile, and developing a customer success driven objective results in satisfied, loyal customers.”
Michelle holds an Associate Degree in Business Management.
Michelle enjoys spending time with her family, friends, and dogs. Additionally, she loves to hang out by the ocean; driving her Jeep off road on the beach is where you will find her many weekends. She enjoys being outside and exploring new places; she is always looking for a new adventure.